Your monthly subscription gives you full access to the platform with unlimited users included — no extra cost per staff member. The only additional charges apply if you choose to use SMS or email messaging. These costs are very minimal: for example, just $10 covers around 10,000 emails or 1,000 text messages. For most small businesses, that’s more than enough unless you’re running very large marketing campaigns. To make it even easier, we also provide complimentary credits to help you get started.

Typical onboarding takes 4–8 weeks, depending on company size and complexity. This includes data migration, staff training, and full system setup.

You’ll get access to a support team experienced in the marketing and trades industry. Tutorials, onboarding training videos, and interactive How-To lessons and courses are also included to help new users learn as they go.

If you’re looking for more than just CRM support—such as business coaching, technician coaching, or sales coaching—our partner company Service Success Network can assist with tailored coaching programs to help grow your business and team.

Of course. You can start on the plan that fits your business today and upgrade to the Pro plan later if you need advanced features such as integrating your Job Management Software with your Service Core.

Yes. We provide onboarding sessions, video lessons, and how-to guides so you and your team can learn the system quickly. Ongoing support and resources are also included in your subscription.

No installation is required. ServiceCore is cloud-based, so you can access it anywhere from a computer, tablet, or mobile app.